transcosmos inc.
Services
Company Overview / Who We Are
■A comprehensive information service company that supports the business of client companies
As a business partner of our client companies, we provide outsourcing services to support "sales expansion" and "cost optimization" in a comprehensive and global manner.
We have supported domestic and international client companies of all industries for more than 50 years. Our strengths in understanding the clients' needs, strategic planning, production and development, implementation of solutions, operation and updating, and verification of effectiveness make us an one-stop service that excel in providing the comprehensive support that companies need.
■"People & technology" is our foundation
The starting point of transcosmos' business is to provide high-value services by combining people and technology through a structure. "People" refers to highly specialized human resources who can offer meticulous support, and "Technology" refers to the most advanced technology in the world that can provide value to our customers. We will continue to refine our founding principles of combining "people & technology" to create the most suitable business process, now and in the future.
※For more details about our company, please refer to the English Company Brochure link below.
https://www.trans-cosmos.co.jp/english/downloads/companybrochure.pdf
transcosmos has more than 160 locations in about 30 countries and regions, and provides services globally.（as of January,2024）
HQ
Sunshine 60, 3-1-1 Higashi-Ikebukuro, Toshima-ku, Tokyo
Established
1985
Employees
70,291 members
Group total (Domestic: 43956.Overseas: 26335) As of March 31,2023 Including temporary employees
Capital
Not Disclosed
Net Sales
373,830 million JPY
Official Language
Japanese
Website
Our Vision / Mission
■Basic Management Philosophy
Customer satisfaction defines the value in our existence.
The growth of each and every one of us will create that value.
■Aiming to be a "Global Digital Transformation Partner"
With the advancement of digital technology, the points of contact between companies and consumers are diversifying, and the influence of consumers is growing stronger. Our service helps improve the customer experience by eliminating the boundaries between marketing, sales, and support. We combine our long-standing expertise in consumer communication with digital technology and our global service network. In this way, we work diligently to be recognized as the one and only partner that can work together to increase customer loyalty, sales, and profits.
Global Digital Transformation Partner - We strive to be a good digital transformation partner for our clients.
Our Services / Products
CX (Customer Experience) Service, BPO (Business Process Outsourcing) Service
Contact Center Service Business / Business Process Outsourcing Service Business / Digital Marketing Service Business / Analytics Service Business / EC One-Stop Service Business / Global Service Business
Skills Used in the Company
- Ajax
- Amazon Aurora
- Apache
- AWS
- CSS
- Docker
- GCP
- Github
- Google BigQuery
- HTML
- Java
- JavaScript
- jQuery
- JSP
- Linux
- MySQL
- Oracle
- PostgreSQL
- RDBMS
- RDS Aurora
- Redmine
- Slack
- Spring
- Spring Boot
- Spring Framework
- SQL
- Terraform
- Tomcat
- Windows
Engineering Team
Q. What projects/services is your engineering team working on?
By offering a wide variety of solutions to issues that our clients face, we use our know-how and the latest technologies to develop the following.
・Development of web applications
・Development of applications for smart devices such as smartphones and tablets
・Digital marketing services utilizing SNS and building our own platforms
・The planning, development, and operation of a series of systems that bring convenience to daily life, such as support for the construction of e-commerce sites
We also aim to provide new value to the world by developing new services that integrate customer feedback and behavioral data to optimize communication between companies as well as the value of the customer experience.
Q. What technologies are you using?
◆Technical Environment *some examples
■Development Languages:
Java, C#, PHP, Ruby, Python2, Python3, Objective-C, JavaScript, TypeScript, HTML5+CSS3, Go language, Dart, Swift , SQL
■Frameworks:
Spring, Ruby on Rails, Unity, jQuery, prototype.js, Android SDK, iOS SDK, Node.js, Laravel, Angular, React, Vue.js, React Native, Flutter, Next.js, Nuxt.js Nuxt.js
■Cloud Platforms:
Amazon Web Services, Microsoft Azure, Google Cloud (Google Cloud Platform), Firebase, Salesforce
Databases:
MySQL, PostgreSQL, Oracle, Microsoft SQL Server, DynamoDB
Q. What type of engineers work at your company? What is their job content?
Our engineers perform a variety of development tasks in various departments. Your preferences and aptitude will be taken into consideration when deciding where you will be assigned.
Q. Do you plan on using any new technologies in the future?
Yes
Q. If you do, please tell us the details!
We aim to be a "Technology Solution Company" and support engineers in their various technological challenges both on and off the job.
■Initiative Examples
・Provide a sandbox where engineers can freely try out cutting-edge technologies
・Hosting "hackathons" as in-house events to provide opportunities to try out new developments
Career Path
You can grow by gaining experience not only in programming but also in a wide range of system development, as you will be required to develop applications and build infrastructure by yourself or together with fellow engineers, while utilizing cloud services such as AWS.
In the future, you can pursue your passion for knowledge as an engineer and master the art of manufacturing to become a full-stack engineer or a tech lead.
You can also aim to become a product manager or business manager of the products you have developed, in addition to being an engineer.
You can express your ambitions and expand your opportunities.
Our Corporate Culture
- Assertive
- Cooperative
- Team Work
Customer First & Professionalism
In order to continue to earn the trust of our customers, we place importance on a "customer-first" policy of continuing to work with a sense of responsibility and a "professionalism" to solve problems by making full use of new technologies to increase customer profits and labor productivity.
To maintain these two values, we strive to foster a free, creative, and proud corporate culture and actively delegate authority.
Our corporate culture encourages everyone to speak up openly and to think and react freely when it is in the best interest of our customers. In terms of "delegation of authority," even young employees are entrusted with important tasks as long as they have the determination to complete them.
